Connection tips

Kuaimiao VPN won't connect: a practical checklist

Make sure ordinary internet access works, choose a route and connect.

Kuaimiao VPN Practical guide

Connect and check

Make sure ordinary internet access works, choose a route and connect. Test the website or app you need. If it fails, record the symptom and try one alternative route.

Compare one change at a time

Use the same device, network and task when comparing routes. Repeat the check instead of judging by one speed result. Distance, congestion and the destination service can all affect your experience.

Make the problem reproducible

Write down your platform, system and app version, network type, route, error text and approximate time. Note whether all sites fail or just one. This is more useful than a screenshot saying only that the VPN is connected.

Help

Help · Visit official page

For an easier connection, every day.Back to blog

Kuaimiao for your devices

Choose your device

Choose a platform for downloads and installation steps.

View Windows download pageNew here? Read the getting started guide